PEOPLE
With an open heart welcome all humankind -ages, genders, religions, races, abilities, origin, income, size, and anything else that makes an individual
Value human connection through friendship, conversation, teaching, welcoming, friendliness, kindness, openness, honesty, fun, and laughter
Ensure everyone you meet feels valued and respected
Accept people for who and where they are in life
Take care with people’s hearts
Expect the best from others and from yourself
Spread happiness and joy to every person
Be optimistic and positive (even, and especially, when it’s hard)
Enjoy, boost up and root for the success of others, just as much as for yourself
Teach people that they have what they need inside them right now
Laugh out loud every day. Every. Single. Day.
PRODUCT & SERVICE
Be cheerful and smile, you will make someone’s day better
Always be kind, helpful, and nice
Deliver exceptional service with respect
Create a welcoming and hospitable environment
Provide: Quality, Variety, Uniqueness, Customization
Ensure products and merchandising pluck heartstrings
Embrace Creativity and Imagination
Use as little of our earth’s resources as possible
Have courage, patience, determination, optimism, and grace
FAILING & SUCCESS
Move toward your dreams with a hell bent for glory passion
Work hard, work smart and be business savvy
Be resilient, let the confidence that you always do your best shine through
Expect and plan for mistakes and challenges – they are inevitable and are how you will grow
Embrace failure and imperfection – don’t avoid it, experience it and befriend it as essential to success
Waste no time criticizing others or yourself
Leave yesterday behind you taking with you only what moves you forward
Waste less energy worrying about tomorrow, live with intention and be present today
Recognize achievements large and small and take steps toward success every day
Decide what to do and then do it
Be grateful and live each day filled with appreciation for all you have